Privacy Policy

The Claims Administrator maintains and operates this website on behalf of the Consumer Financial Protection Bureau (“CFPB”). The Claims Administrator is committed to maintaining the privacy of any personal information collected as a result of your use of this website.

Some information about your use of this site is collected to enhance your experience and to ensure the security of the site. Such information is generally not directly identifiable and is managed in accordance with the Bureau’s privacy policy, available on .

You may also choose to voluntarily provide personally identifiable information in connection with the claims administration process, such as your name, address, telephone number, transactional account data, and other related information. Any information collected in connection with the claims administration process will be used solely for the purposes of the Settlement and the claims administration process, as governed by the Court, and in accordance with the Privacy Act. You can read more about how this personally identifying information related to the claims administration process is used and shared in the Privacy Act Statement below. Please note, information about your use of this website or collected to otherwise operate this website is not subject to the Privacy Act:

Notice of Collection Under the Privacy Act of 1974, 5 U.S.C. § 552a -- As Amended (Privacy Act Statement)

The information requested is being collected to determine your eligibility for a Civil Penalty Fund or redress payment from the Consumer Financial Protection Bureau (CFPB) to compensate you for harm suffered from a violation of Federal consumer financial law that was the subject of a Bureau enforcement action.

Identifying information collected may be used by and disclosed to employees, contractors, agents, and others authorized by the CFPB to receive this information to assist in related activities. It may also be disclosed:

  • to a court, magistrate, or administrative tribunal in the course of a proceeding;
  • for enforcement, statutory, and regulatory purposes;
  • to another federal or state agency or regulatory authority;
  • to a member of Congress; to the Department of Justice, a court, an adjudicative body or administrative tribunal, or a party in litigation; and
  • pursuant to the CFPB’s published Privacy Act system of records notice, CFPB.025 – Civil Penalty Fund and Bureau-Administered Redress Program Records.

The collection of this information is authorized by Pub. L. 111-203, Title X, Sections 1017(d) (Civil Penalty Fund) and/or 1055(a) (Redress), codified at 12 U.S.C. §§ 5497(d), 5565(a).

You are not required to submit or provide any identifying information; however, not doing so may delay processing or be a basis for rejection of your claim.